FAQ

FAQs

Registrations


I am not an Ingram Micro Cloud reseller, can I still join?

Yes, you can join the CloudMovers Program by Ingram Micro, however to transact selected Cloud products you will need to set up a business account with Ingram Micro as an approved reseller. To become an Ingram Micro Cloud Reseller, click here.


How do I join CloudMovers by Ingram Micro?

To sign up to CloudMovers, just complete the online registration form and accept the Program Terms and Conditions.
 

Rewards
 

What are the rewards?

There are two ways to earn:

  • Cash Sprint
  • Growth Leaderboard


CASH SPRINT

Claim your net new customer sales for Microsoft and participating vendors to earn points. Cross the points threshold to earn $50 virtual MasterCard for each threshold. Please see the How to Earn page for more details.

Points can be redeemed for cash only when the training modules are completed. 
 

LEADERBOARD

Earn points for continuing your business with Ingram Micro. Your company’s incremental growth will be automatically awarded every month.

The top 3 partners on the leaderboard will win a VIP Australian Open package for January 2023.

 

How do I access my virtual MasterCard?

We will send you an email with your virtual MasterCard within 5 business days of your claims.

The validity for virtual prepaid Mastercards is 6 months (from issue date) and they must be activated by the member within 3 months of issue date. Failure to do so will result in the card being cancelled and the funds on in being forfeited.

For full terms and conditions please go here.

 

Sales Claims
 

How do I claim my eligible sales?

Log into your CloudMovers account to view all the unclaimed sales transactions placed onto Ingram Micro by your organisation. You can select and tag any unclaimed sales online to be awarded to your account.

New qualifying cloud sales are refreshed and updated every month.
 

Further help
 

Who can I contact for help or questions?

Please contact: support@imcloudmovers.com.au.

For Cloud Pre-sales or Licensing Enquiries please contact Ingram Micro's Cloud Sales Team on telephone (02) 9381 6000 or email imcloudau@ingrammicro.com.au.