FREQUENTLY ASKED QUESTIONS

Registration

I am not an Ingram Micro Cloud reseller, can I still join?

Yes, you can join the CloudMovers Program by Ingram Micro, however to transact selected Microsoft Cloud products you will need to set up a business account with Ingram Micro as an approved reseller. To become an Ingram Micro Cloud Reseller, click here.

My organisation is not registered as an approved Microsoft partner, can I still join?

Yes, however we do recommend your organisation enrols to become an approved Microsoft partner to ensure you receive all of the available partner benefits including boot camps, training material and special offers. Sign up to become an authorised Microsoft Cloud Partner Network by visiting www.microsoft.com.au/cloud.

I have not sold Microsoft cloud-based products in the past, can I still join CloudMovers?

Yes. You are just required to register to join CloudMovers.

How do I join CloudMovers by Ingram Micro?

To sign up to CloudMovers, just complete the online registration form and accept the Program Terms and Conditions.

What are Points?

Points are awarded for completing eligible partner activities. The points determine how much you earn in digital MasterCard gift vouchers and if you are at the top of the leaderboard.

For a full list of eligible activities and the corresponding points earned, visit the How to Earn page.

How do I win the Uluru Red Centre Experience?

There are three leaderboards available for members to compete on. The top 2 members on each leaderboard will win the Red Centre experience

To view your ranking position, you will need to login into CloudMovers. You will also receive fortnightly progress email updates which will provide you with your latest leaderboard ranking.

Please be aware that the Red Centre Experience prize is limited to the two highest earning member per partner per leaderboard. In the event of two or more members from the same partner finishing in the top 6 leaderboard rankings, only the member with the highest points total will receive the prize.

How is the digital MasterCard reward calculated?

Members accrue points throughout the promotional period. At the end of the period, the total number of points earned by the member will determine the value of their reward.

Members are paid out one of six values based on which points bracket they are in when the promotional period ends. See below for a full breakdown of brackets and their associated rewards.

Points

Reward

1,000-5,999

$50.00

6,000-9,999

$100.00

10,000-13,999

$150.00

14,000-17,999

$200.00

18,000-29,999

$250.00

30,000+

$500.00


How do I access my digital MasterCard reward?

At the completion of the promotion, you will receive an email alert when your final reward value has been determined. From this email you will have instant access to your digital MasterCard.

For security, this reward will be stored in a digital wallet that only you can access. It can be used anywhere online where MasterCard is accepted.

 

Sales Claim

How do I claim my eligible sales?

Log into your CloudMovers account to view all the unclaimed sales transactions placed onto Ingram Micro by your organisation. You can select and tag any unclaimed sales online to be awarded to your account.

New qualifying cloud sales are refreshed and updated by close of business every Tuesday.
 

Further help

Who can I contact for help or questions?

Please contact: support@imCloudMovers.com.au.

For Cloud Pre-sales or Licensing Enquiries please contact Ingram Micro's Cloud Sales Team on telephone (02) 9381 6000 or email imcloudau@ingrammicro.com.au.

 

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